I read this article with interest as i assumed it would put the "IT" side of the story on how to implement a Digital Transformation.  Must admit I had to wade through technical terminology.

In his 2004 book "Does IT Matter?" Nicholas Carr creates a metaphor for IT and says it's like a road.  It gets you from A to B.  If it works, then why keep ripping it up and laying new tarmac if all you are going to do is get from A to B.

Many digital transformations I see are just ripping up the tarmac..... where is the business benefit? what is it that the organisation will do different?  what are the (quantifiable) quick wins?