The new breed of BI and Analytics platforms that deliver analytics to the full range of users from information consumers through information creators to analysts will help LA deliver more for less
Technology and citizens: Much will turn on whether and how cities and counties and the people they serve use sensors, data, networking and other technological infrastructure to become "smart" jurisdictions, and how they leverage that technology to better engage their residents. In Sweden and some parts of the United States, for example, local governments have successfully combined technology and resident engagement to forge a framework for change driven far more than ever before by citizen input.
http://www.govtech.com/dc/articles/4-Forces-Shaping-Local-Governments-Future.html