The Oil and Gas industry is not the only supply chain model living in the past.The leaders of many back-office functions cling on to manual and inefficient processes as though they can maintain these costly and slow to react organisations. It is not just technology that offers the means to change for the better. Significant as IOT, Wearables, Big & Complete Data, Self-Service Analytics etc are. The management of people and change is equally important. Major technology projects fail with depressing regularity- under spec, over budget and late- sometimes all three. It's the human aspect that is often the barrier