Telematics offers real-time and historical data for insurance companies to speed up claims. Needs to be combined with unstructured data to identify and speedily settle true claims and spot and block fraudulent claims
These two characteristics combined allow a significant reduction of the time spent in managing the different phases of the claims process—time that has proven to be directly related to the amount the company pays. Separating the knowledge supplied by the telematics (regarding the dynamics of the claims event in the case of minor damage) and combining it with the final claim cost by car brand and model will allow the company to make a liquidation proposal just a few hours after the crash. On the one hand, there is a clear benefit in terms of costs; on the other hand, there is a significant improvement of the driver’s user experience.