Even when I get passionate about Big Data Analytics it is because I do so as a means of PEOPLE making and executing better decisions.
So I agree with putting the emphasis on transformation rather than digital.
OK- algorithms embedded in analytics is part of transformation and automates much decision making but at a rules based level. Where you need context and a nuanced decision you need people. The reason self-service analytics is a priority is to allow front-line people to add their intimate knowledge and customer-patient-operational skills to decision making.
- Nurses and doctors
- Surveyors and project managers
- Building contractors and sub-contractors
- Supply chain specialists
- Inspectors and field service engineers
Rather than rely on data scientists and isolated analysts to apply impractical theories that are not rooted in reality.
People, cultures and leaders transform- not "digital" which is a means to an end
Digital transformation is considered the next step in the global adoption of digital technologies, after digital competence and digital usage. It is taking advantage of the digital literacy we’ve achieved as a society, and leveraging the new opportunities created by the technological and digital evolution. It is all very exciting, and yet, there is arguably too much focus around the ‘digital’ element, and not the ‘transformation.’ The paradox of digital transformation is that it has less to do with the new technologies themselves, and more to do with the overall improvement and efficiency of an organization.
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