Timely article from Patrick King pointing the way to prevent further examples of government digital transformation failures.

Ties in neatly with my recent articles highlighting that it is people that transform and not abstract digital assets.

Also dovetails with my parallel entreaties to think before plunging into analytics and BI projects. Do not add self-service BI if your current BI and Analytics applications are flawed, outdated and not embedded in work flows and processes.

What will you do different and why as a result of deploying new analytics, embedded analytics, visual analytics? Who will be impacted by change and how will you make sure the new solutions deliver the right outcomes for all use cases and personas?

Look before you leap!