Capgemini World Insurance Report 2016- Gen Y customers 20 percentage points (yes percentage points not %!!) below customers in other age brackets. That's the tsunami threatening the existing insurance channels and why disruptive technology vendors like 360Globalnet hold the key to survival and growth
The competitive threat from technology firms is growing. Globally, almost a quarter of Gen Y customers are likely to purchase insurance from a technology firm, compared to older customers. This trend is especially strong in the emerging markets of Latin America (49.0%) and developing Asia-Pacific (47.2%).
https://www.uk.capgemini.com/thought-leadership/world-insurance-report-2016
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