Capgemini World Insurance Report 2016- Gen Y customers 20 percentage points (yes percentage points not %!!) below customers in other age brackets. That's the tsunami threatening the existing insurance channels and why disruptive technology vendors like 360Globalnet hold the key to survival and growth
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Gen Y customer dissatisfaction with traditional insurance companies
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The competitive threat from technology firms is growing. Globally, almost a quarter of Gen Y customers are likely to purchase insurance from a technology firm, compared to older customers. This trend is especially strong in the emerging markets of Latin America (49.0%) and developing Asia-Pacific (47.2%).
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