Claims: Beyond the ‘Moment of Truth’
Stephen Applebaum identifies new capabilities for interoperability in the claims ecosystem leading to at least a dozen profound changes....
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AI in Insurance: Overhyped or Underestimated?
"Here in 2020, nearly every organization has deployed or is deploying bots to drive further efficiency and value out of their business...
Black-box algorithms and a weakness of AI
A timely warning to insurers that expect AI and algorithms to automate claims decisions.
“Goldman and Apple are delegating credit...
Amazon wants to be in the centre of every home
If the connected home be a person's digital castle then Amazon's ambitions should startle every digitally transforming innovator.
Insurers...
Technology firms vie for billions in data-analytics contracts
In May 2017 The Economist proclaimed "The world’s most valuable resource is no longer oil" yet data analytics remains a neglected...
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