10/28/2016 10:16:48 AM "Augmented Intelligence" rather than AI By Mike Daly You must not take the human out of cognitive computing unless you want a dumb solution. Mark Palmer makes the point well ( I borrowed his...
4/8/2016 12:07:53 PM IoT innovation in hospitality By Mike Daly The balanced score card was, and probably still is, across Hilton Hotels with customer input scoring vital KPIs e.g. quality of shower...
1/26/2016 2:42:50 PM Hotels accommodating Big Data Analytics By Mike Daly Hotels from small boutique properties to large chains have historic and future bookings data to match to in-hotel spend and customer...