Deloittes 2015 Human Capital Trends report highlights this critical gap. I remember a presentation by Andy Campbell at TechUK entitled Unlocking HR Analytics. He showed the gap between HR Leaders and Business leaders views of the effectiveness of data driven HR decision making . 51% of HR leaders agreed HR data informs decisions but only 30% of Business Leaders agreed- 20 percentage points difference!
Even worse when asking if HR use people measures which are aligned to strategic priority areas . 62% of HR Leaders agreed but only 30% Business Leaders a 32 percentage points difference,
That was from CIPD's HR Outlook 2012 but looking at deloittes Report the gap is still huge. One reason must be the high proportion of unstructured data involved all of which should be analysed but often is not
Among all the challenges studied in Deloitte’s 2015 global Human Capital Trends survey, people analytics presented the second largest overall “capability gap” for organizations, trailing only the need to build better leadership. Why is this issue so prominent? Data and analytics are important to solving many of the problems identified in the report: engagement, leadership, learning, and recruitment. Companies that excel in talent and HR analytics can be positioned to out-compete and outperform their peers in the coming years.